At Costa Navarino (hereinafter “CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS” FOUNDATION ”), we are dedicated to protecting your privacy and safeguarding your personal data. Our mission is to consistently exceed our guests’ expectations in terms of the products and services we provide to our business and leisure travelers. We strive to create an experience that is responsive to our guests’ needs by using the information you entrust us with responsibly. CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION is committed to respecting your privacy and adhering to the principles of applicable Greek and European data protection and privacy laws.
We have provided this Privacy Statement as an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience on our premises and your digital experience on our websites. We wish to help you make informed decisions, so please take a moment to read the sections below.
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION collects personal data about our guests and visitors through different collection channels such as our website, our Costa Navarino Mobile Application, social media and of course onsite at our premises, so that we can provide an experience that is responsive to our guests’ and visitors’ needs. We endeavor to collect your personal data only with your knowledge and with your permission, if necessary. “Personal Data” are data that identify you as an individual or relate to an identifiable individual. Throughout your experience with us, we collect Personal Data in accordance with law, such as:
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS” FOUNDATION collects personal information you provide, through multiple communication channels, such as:
The notion of “special categories of personal data” or “sensitive personal data” refers to personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. We do not collect sensitive personal data, unless you provide us them as required for participation in certain activities, use of services and special service and amenity requests, along with an explicit consent for every related purpose of processing.
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION is fully committed to providing you with information on the collection and use of your personal data while visiting our premises, using our websites, products and services. We ask for your personal data only to the extent that we need it or intend to use it for the following purposes:
In particular, we may use your personal information for further processing purposes, as set forth below in more detail:
In most cases, the information you provide us is added to a local or global database. In the course of processing your information, it may be necessary to transfer your personal data to our affiliates within the Costa Navarino/Westin system and/or third-party service providers located in Greece and throughout the world for the purposes outlined within this Privacy Statement. In general, CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION does not sell, rent, or give physical possession of your personal data to unaffiliated third parties outside the Costa Navarino system.
Situations in which CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION may disclose your information to others may include:
In all the above cases, we shall endeavor to limit the scope of personal information that is being disclosed to the amount necessary for the performance of the specific function. Unless otherwise precluded by legal requirements, we require third parties to protect your personal data and abide by applicable privacy laws and regulations.
As part of our commitment to keep you informed, and upon obtaining your consent, we may mail, e- mail, telephone, text (SMS or MMS) or contact you by any other means to notify you of new Costa Navarino products and services, or upcoming Costa Navarino special offers, events, or other relevant information that may be of interest to you. We always offer you the option to decline any or all of these communications by following the directions included in our e-mails or other communications, or by contacting CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION directly. We would like to keep all of our guests and visitors informed and equally able to take advantage of the benefits offered by CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION and its strategic marketing partners.
In case of special categories of personal data – sensitive personal data, as afore-described, we make sure to obtain in advance explicit consent (opt in) before any processing of them.
Cookies are designed to save you time because they help us to provide you with a customized experience without you having to remind us of your preferences each time you return to our web-pages. Cookies of the Costa Navarino website are not designed to damage your files, nor can they read information from other files on your computer hard drive.
Cookies can also help us provide you with a personalized on-line experience in the following ways:
Cookies of the Costa Navarino website might follow you when traveling on the Internet after leaving the Costa Navarino website. We track the usage of our website in order to better meet your needs and to help make it easier for you to find information in the future. Please note that in addition to CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION cookies, various third parties may also place cookies on your computer’s hard drive as you navigate throughout other webpages on the web. CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION is not responsible for the presence or absence of third party cookies, or for the technological capabilities or practices employed by third parties in connection with third party cookies.
If you would prefer not to have the benefits of cookies, your Internet browser can be adjusted to treat cookies in different ways. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personal data. CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION may use this information to improve marketing programs and content.
In order to anticipate your needs, the Costa Navarino website provides links to other websites for your convenience and information. CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION is not responsible or liable for any content presented by or contained on any independent website, including, but not limited to, any advertising claims or marketing practices. Please note that while CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION will protect your information on CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION owned and operated websites, we cannot control and will not be responsible for the privacy policies of third party websites, including websites owned or controlled by operators, third party owners of hotel, resort, interval ownership, or residence properties that may use the name of a Costa Navarino brand, or websites not controlled or authorized by CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS” FOUNDATION . Third party websites that are accessed through links on our website have separate privacy and data collection practices, and security measures. Please note that the online booking process is managed by a third party through their websites. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personal data. We recommend that you review the privacy policies of linked websites to understand how those websites collect, use and store information.
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION does not seek to obtain nor does it wish to receive personal data directly from minors (i.e. under the age of 15) without their parental or legal guardian’s consent; however, we cannot always determine the age of persons who access and use our websites. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we will not proceed with any data processing, unless the parent or guardian contact us having this information removed.
Under the current privacy protection legislation, you have the following rights:
In these cases, CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION will respond in writing within 30 days of receipt and identification of the request.
In addition, in the event of exercising one or more of the above-mentioned rights of correction, deletion and restriction of your data, these requests shall also be forwarded to any third-party recipient to whom the personal information may have been disclosed in the scope of pursuance of the afore-mentioned processing purposes.
To further facilitate customers’ communication and enforce their afore-mentioned rights related to their personal data, CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION and Costa Navarino system have appointed a Data Protection Officer (DPO), whom you may contact at:
Data Protection Office CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS” FOUNDATION ,
5 Pentelis str., P. Faliro, 17564
Tel: +30 210 9490249
In case you consider your personal data affected in any way, you may contact the Greek national Data Protection Authority, as follows:
Postal Address: 1-3 Kifissias Avenue, PC 115 23, Athens
Call Center: +30 210 6475600
Fax: +30 210 6475628
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS” FOUNDATION /Costa Navarino has already applied the necessary technical and organizational measures and if needed we are willing to take any further reasonable measure to: (i) protect personal information from unauthorized access, disclosure, alteration or destruction, and (ii) keep personal information accurate and up-to-date, as appropriate. All CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION owned websites and servers have security measures in place to help protect your personal data against loss, misuse, and alteration while under our control. Although “guaranteed security” does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls and “firewalls”.
Please, notice that CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION will never contact you by mobile or email to ask for your confidential personal data or payment card details. We may only ask for payment card details by telephone when you are booking a reservation or promotional package.
Your personal data are retained for a predetermined and limited period depending on the purpose of processing, after the end of which, these personal data are being deleted from our files unless another retention period is required or permitted by applicable law.
CAPTAIN VASSILIS AND CARMEN CONSTANTAKOPOULOS FOUNDATION may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers. Updated versions will be posted to our website and date stamped so that you are always aware of when the Privacy Statement was last updated.
Last Revised: 21 May, 2018